Return Policy
At ValveBodyWorld, we stand behind the quality of our products. Please review our return and warranty policy below before making a purchase.
30-Day Return Policy
We accept returns within 30 days of delivery under the following conditions:
Eligible Returns
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The item must be unused, uninstalled, and in original condition
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All original packaging, tags, and materials must be included
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Proof of purchase is required
Non-Returnable Items
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Parts that have been installed, modified, or damaged
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Electrical components that show signs of installation
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Items returned after 30 days
Defective Products
If your item arrives defective or damaged, please contact us within 30 days of delivery. We may require photos, diagnostic information, or the part to be returned for inspection before approving a return or replacement.
Lifetime Warranty
Select ValveBodyWorld products include a Lifetime Warranty against manufacturing defects.
Warranty Coverage
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Covers manufacturing defects only
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Valid for the original purchaser
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Applies only to the original part (replacement part does not reset warranty period)
Warranty Exclusions
The warranty does not cover:
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Normal wear and tear
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Improper installation
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Lack of required programming or calibration
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Vehicle damage caused by other failing components
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Abuse, neglect, or modification of the product
All warranty claims are subject to inspection and approval.
Exchanges
We do not offer direct exchanges. Approved returns will be refunded, and a new order may be placed if needed.
Return Shipping
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Customers are responsible for return shipping costs, unless the return is due to a confirmed defect or shipping error
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Original shipping charges are non-refundable
How to Start a Return
To request a return or warranty claim, please contact us before sending any items back:
📧 Email: valvebodyworld@gmail.com
📦 Include: Order number, reason for return, and any relevant photos or details
Unauthorized returns may be refused.
Important Notes
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Installation by a qualified professional is strongly recommended
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Some products may require programming or relearn procedures
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ValveBodyWorld is not responsible for labor costs, towing, or vehicle downtime